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Financial Institution Industry

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  Website Updated 1/21/2012

Your Source for Banking Policies, Procedures, and More.

Product Update Notification - 05/04/09


Fair Debt Collection Practices Act Policy Update Details


What's New


Topic 3 - Coverage.  Includes the following subtopics:


Debt That Is Covered

Debt Collectors That Are Covered

Debt Collectors That Are Not Covered


Topic 10 - Multiple Debts.  Includes a brief requirement statement.


Topic 11 - Legal Actions.  Includes a brief statement regarding the subject of allowable legal actions.


Topic 12 - Furnishing Certain Deceptive Forms.  Includes a brief policy statement.


Topic 13 - Civil Liability.  Includes the following subtopics:


General

Defenses

Jurisdiction and Statute of Limitations


Topic 14 - Administrative Enforcement.  Includes the following subtopics:


General

Relation to State Law

Exemption for State Regulation


Topic 15 - Audit Policy.  Provides sample guidance with respect to a financial institution's requirement to conduct periodic independent audit reviews of its Fair Debt Collection Practices Act compliance program activities.


Topic 17 - Retention of Documentation.  Provides sample guidance for the retention of all related documentation.


What's Revised


Topic 2 - Policy Statement.  The "General" subtopic was revised.


Topic 4 - Definitions.  The following definitions were added:


Commission

State


In addition, the definition of "Debt Collector" was revised.


Topic 5 - Communication.  Formerly Topic 6, the entire contents were revised and now includes the following subtopics:


General

Ceasing Communication with the Consumer

Communicating with Third Parties


Topic 6 - Validation of Debts.  Formerly Topic 10, the entire contents were revised.


Topic 7 - Harassing or Abusive Practices.  Formerly Topic 7, the entire contents were revised.


Topic 8 - False or Misleading Representations.  The entire contents were revised.


Topic 9 - Unfair Practices.  The entire contents were revised.


What's Deleted


Topic 3 - Risk Management of Unfair or Deceptive Acts or Practices.  This topic is now included in our Regulation AA Policy Template product.


Product Contents


Purpose and Contents - Topic 1

Policy Statement - Topic 2

Coverage - Topic 3

Definitions - Topic 4

Communication - Topic 5

Validation of Debts - Topic 6

Harassing or Abusive Practices - Topic 7

False or Misleading Representations - Topic 8

Unfair Practices - Topic 9

Multiple Debts - Topic 10

Legal Actions - Topic 11

Furnishing Certain Deceptive Forms - Topic 12

Civil Liability - Topic 13

Administrative Enforcement - Topic 14

Audit Policy - Topic 15

Staff Training - Topic 16

Retention of Documentation - Topic 17


Ordering Information


This product is available to purchase from Bankpolicies.com for:


$75.00 - List Price

- or -

$25.00* - Update Price


*Applies only to clients who have purchased the Fair Debt Collection Practices Act Policy Template within the last three years.


If you have ordered this product after 04/04/09 you are eligible to receive the product update at no charge.


Click here to place an order for this product.  Clients who are eligible for our Legacy Rewards Volume Discount can apply their applicable discount level to the list or update price (whichever applies).


NOTE: Refer to our Place an Order page for important information regarding payment terms and our return policy.  Orders placed for Product Updates are only available directly through Bankpolicies.com.


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