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Product Update Notification - 10/24/08 Identity Theft Program Policy Update Details What's New Topic 16 - Duties of Card Issuers Regarding Changes of Address. Formerly included as a subtopic in Topic 5, this new topic includes the following subtopics: General Alternative Timing of Address Validation Form of Notice Topic 17 - Notice of Address Discrepancy Procedures. At the request of numerous clients, we included this new topic from our Fair Credit Reporting Act Policy Template for additional guidance. Topic 18 - Spyware Control Procedures. This new topic provides identity theft technical guidance to assist those clients who have not purchased our Information Systems Security Policy Template. Subtopics are as follows: General Risk Assessment Risk Mitigation Strategies Customer Awareness Program Topic 19 - E-Mail Related Fraud Procedures. This new topic provides identity theft technical guidance to assist those clients who have not purchased our Internet Banking and E-Mail Policy Template products. Subtopics are as follows: General Employed Prevention Controls Employed Detection Techniques Employed Response Preparedness Topic 20 - Website Spoofing Procedures. This new topic provides identity theft technical guidance to assist those clients who have not purchased our Internet Banking Policy Template. Subtopics are as follows: General Procedures to Address Spoofing Detection Information Gathering Spoofing Incident Response Contacting Federal Regulator and Law Enforcement Authorities What's Revised Topic 3 - Definitions. The following definitions were added: Cardholder Clear and Conspicuous Identifying Information Nationwide Consumer Reporting Agency Notice of Address Discrepancy Topic 4 - Structure of Accountability. Bullet point 2 under the "Compliance Committee" subtopic was expanded to include additional board of directors reporting responsibilities. Topic 5 - Identity Theft Program Overview. The "Duties of Card Issuers Regarding Changes of Address" was deleted and is now Topic 16 within the product. Topic 12 - Customer Identity Verification Procedures. The remainder of the text within this topic after bullet point 3 was revised to include additional guidance. Topic 13 - Fraud Investigation Procedures. A new subtopic entitled "Availability of Information to Victims" was added. Topic 14 - Re-Pollution Procedures. This topic was completely revised and now includes the following subtopics: General Bank Policy and Procedures Topic 15 - Fraud and Active Duty Alerts. A new final paragraph was added to the "Duties of Users of Consumer Reports" subtopic. Topic 23 - Retention of Documentation. A new subtopic entitled "Disposal of Consumer Information" was added. Product Contents Purpose and Contents - Topic 1 Definitions - Topic 3 Structure of Accountability - Topic 4 Identity Theft Program Overview - Topic 5 Risk Assessment Process - Topic 6 Red Flag Categories and Detection - Topic 7 Identity Theft Prevention and Mitigation Techniques - Topic 8 Social Engineering and Other Identity Theft Methods - Topic 9 Monitoring of Suspicious Activities - Topic 10 Customer Fraud Hotline - Topic 11 Customer Identity Verification Procedures - Topic 12 Fraud Investigation Procedures - Topic 13 Re-Pollution Procedures - Topic 14 Fraud and Active Duty Alert Procedures - Topic 15 Duties of Card Issuers Regarding Changes of Address - Topic 16 Notice of Address Discrepancy Procedures - Topic 17 Spyware Control Procedures - Topic 18 E-Mail Related Fraud Procedures - Topic 19 Website Spoofing Procedures - Topic 20 Audit Policy - Topic 21 Staff Training - Topic 22 Retention of Documentation - Topic 23 Includes the following form template: Identity Theft Affidavit Packet (9 pages) Ordering Information This product is available to purchase from Bankpolicies.com for: $250.00 - List Price - or - $75.00* - Update Price *Applies only to clients who have purchased the Identity Theft Program Policy Template within the last three years. If you have ordered this product after 09/24/08 you are eligible to receive the product update at no charge. Click here to place an order for this product. Clients who are eligible for our Legacy Rewards Volume Discount can apply their applicable discount level to the list or update price (whichever applies). NOTE: Refer to our Place an Order page for important information regarding payment terms and our return policy. Orders placed for Product Updates are only available directly through Bankpolicies.com. Find Out What's New or Revised with our Product Update Program Our Product Update Program allows existing clients to receive e-mail notifications from us the same day we issue a new or revised product. We encourage you to subscribe today for this free and convenient service. |