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Product Update Notification - 09/18/07 Marketing Plan and Program Policy Update Details What's New Topic 3 - Risk Management of Unfair or Deceptive Acts or Practices. Includes the following subtopics: Policy Statement Risk Management Guidelines Topic 9 - Staff Training. This new topic includes training responsibilities and related activities, including all financial institution personnel, marketing department personnel, and the board of directors. What's Revised Topic 3 - Structure of Accountability. The "Marketing Officer" subtopic was revised to include Marketing Department oversight responsibilities in the first paragraph and new bullet point 12. In addition, a new "Compliance Officer" subtopic was added to provide an overview of related responsibilities. Topic 6 - Do Not Call Policy. New subtopics entitled "Definitions" and "Audit Policy" were added. In addition, the following subtopics were revised: General Requirements - New bullet point 7. was added while bullet points 1., 1. D., 6., 9. and 10. were revised. Bank Telemarketing Activities - New bullet points 2. and 3. were added and the final paragraph was revised. Do-Not-Call Compliance - First and second paragraphs were revised. Automated Dialing and Abandoned Calls Compliance - Bullet point 1. was revised. Removal Requests and Complaints - New bullet point 1. was added. Staff Training - Now references new Topic 9 (Staff Training). Topic 7 - CAN SPAM Policy. A new "Audit Policy" subtopic was added and the "Staff Training" subtopic was revised to reference new Topic 9 (Staff Training). Topic 8 - Audit Policy. Slight changes were made to this brief topic to reference a financial institution's requirement to conduct periodic independent audit reviews of its compliance related marketing activities. Product Contents Purpose and Contents - Topic 1 Structure of Accountability - Topic 3 Risk Management of Unfair or Deceptive Acts or Practices - General - Topic 4 Compliance with Laws and Regulations - Topic 5 Do Not Call Policy - Topic 6 CAN SPAM Policy - Topic 7 Audit Policy - Topic 8 Staff Training - Topic 9 Retention of Documents - Topic 10 Includes the following form template: Marketing Campaign Request Form (1 page) Ordering Information This revised product is available to purchase from Bankpolicies.com for: $175.00 - List Price - or - $50.00* - Update Price *Applies only to clients who have purchased the Marketing Plan and Program Policy Template within the last three years in addition to the following prior update (if applicable): Marketing Plan and Program Policy Template Update - 12/15/06 - $25.00 If you have ordered this product after 08/18/07 you are eligible to receive the product update at no charge. Click here to place an order for this product. Clients who are eligible for our Legacy Rewards Volume Discount can apply their applicable discount level to the list or update price (whichever applies). NOTE: Refer to our Place an Order page for important information regarding payment terms and our return policy. Orders placed for Product Updates are only available directly through Bankpolicies.com. Find Out What's New or Revised with our Product Update Program Our Product Update Program allows existing clients to receive e-mail notifications from us the same day we issue a new or revised product. We encourage you to subscribe today for this free and convenient service. |