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Product Update Notification - 02/23/09 Merchant Services Program Policy Update Details What's New Topic 14 - Staff Training. Provides sample guidance for the periodic training of customers and financial institution personnel. What's Revised Topic 3 - Definitions. The following definitions were added: Card Issuer Card System Restricted Transactions Topic 5 - Risk Management. A new subtopic entitled "Prohibition on Funding of Unlawful Internet Gambling Requirements" was added. Topic 8 - Underwriting Guidelines Policy. The following subtopics were added: General Relationship Officer Responsibilities Customer Risk Assessment Guidelines Higher Risk Merchant Customers (formerly Prohibited or Restricted Merchant Customers subtopic) Additional Guidelines for Internet Gambling Customers The following subtopics were revised: General - Entire contents. Periodic Credit Review - New bullet points A and B were added to bullet point 2. Topic 15 - Retention of Documentation. Formerly Topic 14, the entire contents were revised to provide sample guidance for the retention of merchant services documentation. Product Contents Purpose and Contents - Topic 1 Policy Statement - Topic 2 Definitions - Topic 3 Structure of Accountability - Topic 4 Risk Management - Topic 5 Product Definition and Pricing - Topic 6 Operational Overview - Topic 7 Underwriting Guidelines Policy - Topic 8 Service Establishment Procedures and Responsibilities - Topic 9 Changes or Deletions - Topic 10 Fraud Monitoring - Topic 11 Chargeback Monitoring - Topic 12 Audit Policy - Topic 13 Staff Training - Topic 14 Retention of Documentation - Topic 15 Ordering Information This product is available to purchase from Bankpolicies.com for: $275.00 - List Price - or - $25.00* - Update Price *Applies only to clients who have purchased the Merchant Services Program Policy Template within the last three years including the following updates (if applicable): Merchant Services Program Policy Template Update - 10/23/07 - $50.00 Merchant Services Program Policy Template Update - 06/20/06 - $100.00 If you have ordered this product after 01/23/09 you are eligible to receive the product update at no charge. Click here to place an order for this product. Clients who are eligible for our Legacy Rewards Volume Discount can apply their applicable discount level to the list or update price (whichever applies). NOTE: Refer to our Place an Order page for important information regarding payment terms and our return policy. Orders placed for Product Updates are only available directly through Bankpolicies.com. Find Out What's New or Revised with our Product Update Program Our Product Update Program allows existing clients to receive e-mail notifications from us the same day we issue a new or revised product. We encourage you to subscribe today for this free and convenient service. |