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Financial Institution Industry

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  Website Updated 5/15/2012

Your Source for Banking Policies, Procedures, and More.

Product Update Notification - 12/18/07


Regulation E Policy Template Update Details


What's New


Topic 18 - Audit Policy.  This topic provides guidance with respect to a financial institution's requirement to conduct periodic independent audit reviews of its consumer electronic transaction compliance activities.


What's Revised


Topic 7 - Customer Disclosures.  The first paragraph was revised.


Topic 20 - Retention of Documentation.  A new final sentence was added.


Product Contents


Purpose and Contents - Topic 1

Policy Statement - Topic 2

Definitions - Topic 3

Regulation E Requirements - Topic 4

Access Device - Topic 5

Payroll Card Accounts - Topic 6

Customer Disclosures - Topic 7

Preauthorized Transfers - Topic 8

Documentation of Transfers - Topic 9

Electronic Terminal Receipt - Topic 10

Automated Teller Machine Disclosures - Topic 11

Error Resolution - Topic 12

Customer's Liability for Unauthorized Transfers - Topic 13

Liability for Unauthorized VISA Point of Sale Debit Card Transactions - Topic 14

Civil Liability - Topic 15

Provisional Credit and Transaction Reversal - Topic 16

Electronic Communication Requirements - Topic 17

Audit Policy - Topic 18

Staff Training - Topic 19

Retention of Documentation - Topic 20


Includes the following form templates:


Regulation E Affidavit of Unauthorized EFT Activity (3 pages)

Regulation E Dispute Letters (2 pages)

Regulation E Dispute Resolution Log (1 page)

Regulation E Sample Error Resolution Notice on Periodic Statements (1 page)

Regulation E Sample Initial and Annual Error Resolution Notice (1 page)

Regulation E Sample Initial Disclosure (3 pages)

Regulation E Sample Payroll Card Account Disclosure (1 page)


Ordering Information


This revised product is available to purchase from Bankpolicies.com for:


$250.00 - List Price

- or -

$25.00* - Update Price


*Applies only to clients who have purchased the Regulation E Policy Template within the last three years in addition to the following prior updates (if applicable):


Regulation E Policy Template Update - 07/24/07 - $25.00

Regulation E Policy Template Update - 12/14/06 - $25.00

Regulation E Policy Template Update - 09/20/06 - $25.00

Regulation E Policy Template Update - 01/18/06 - $100.00


If you have ordered this product after 11/18/07 you are eligible to receive the product update at no charge.


Click here to place an order for this product.  Clients who are eligible for our Legacy Rewards Volume Discount can apply their applicable discount level to the list or update price (whichever applies).


NOTE: Refer to our Place an Order page for important information regarding payment terms and our return policy.  Orders placed for Product Updates are only available directly through Bankpolicies.com.


Find Out What's New or Revised with our Product Update Program


Our Product Update Program allows existing clients to receive e-mail notifications from us the same day we issue a new or revised product.  We encourage you to subscribe today for this free and convenient service.